Mobile Banking

Get registered at your nearest branch then;
Dial *879# to Access our M-banking service.


Login with a four digit code that was set at registration


On successful login the main menu will be populated with different options.
 Accounts to M-pesa
 Loans
 Balance Enquiry
 Mini Statements
 Change Pin
 Deposits
 Airtime Purchase
 Stop ATM
 Guaratorship


Select option 1 on the main menu labeled as Account to Mpesa

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Select the account you are withdrawing from
Ordinary savings or corporate or micro enterpise  account e.t.c

Select where you want to withdraw your money to either
 Your number
 Other number
 Paybill
 Till

 Enter amount and confirm.
For deposits

From the main menu select option #2


Select whether you want to borrow or repay loan by choosing option 1 or 2.


If you choose borrow then will request you to choose a loan product.

Currently our mobile platform has
#1Mobile advance


A maximum loan limit will be showed
Enter the amount you are requesting and then confirm the request.

For deposits select option 6 then send.

Select product you want to deposit to. Either
 Savings
 Loans
 Investment

 Enter amount
 Confirm amount and the Account to withdraw

 Confirm amount and the Account to withdraw from by selecting 98.

 For balance enquiry choose option 3.
 For Mini Statement select option 4

Select product you are enquiring balance or mini statement for
Either
 Savings
 Loans
 Investment

 Confirm by selection  by selecting 98 or declines by selecting 97.

 Select option 7 for airtime purchase.

 

 Select either to buy for your number or other number

 

 Enter airtime amount and confirm the number then send.

To stop alternate channel select option 8 labeled as
Stop ATM

Select channel that you need to be stopped either
 Pesapepe-mobile banking
 Broker – Agency banking

 Confirm channel to stop by selecting 98 or decline by selecting 97.

For checking Guaratorship status select option 9 from the main menu.

Select option
1. Loans Guaranteed – to check all the loan guaranteed by your account
2. My guarantors- to check all people that have guaranteed my loans

 Confirm channel to stop by selecting 98 or decline by selecting 97.